Terms of Service
Please review the following terms carefully. By accessing or using Dual Finance Bank’s online platforms, mobile services, or banking solutions, you agree to comply with these Terms of Service.
📄 Overview
These Terms of Service govern your access to and use of all services, features, content, and tools
provided by Dual Finance Bank through our website, mobile applications, digital channels, and
in-branch systems. By using our services, you acknowledge that you understand these terms, agree to
be bound by them, and accept responsibility for complying with all applicable laws and regulations.
These terms outline your rights, responsibilities, and obligations as a customer or user, as well as
the rights, responsibilities, and protections afforded to Dual Finance Bank. We may update, modify,
or revise these Terms from time to time, and continued use of our services indicates your acceptance
of any changes.
1. Acceptance of Terms
By accessing any Dual Finance Bank platform, you confirm that you are legally capable of entering into a binding agreement and that you accept these Terms of Service in full. If you do not agree with any part of these terms, please discontinue use of our services immediately.
2. Eligibility and Account Requirements
To open or use any account with Dual Finance Bank, you must meet all eligibility requirements including age, documentation, and verification criteria. You agree to provide accurate information and update your details as necessary to keep your account valid and compliant.
3. User Responsibilities
You agree to use your account responsibly, keep your login credentials confidential, and notify us immediately if you suspect unauthorized access. You are responsible for all activities conducted under your account unless reported as fraudulent.
4. Prohibited Activities
Users are prohibited from engaging in fraudulent, abusive, unlawful, or unauthorized activities using our services. This includes identity theft, unauthorized access, money laundering, system tampering, or any activity that violates national or international regulations.
5. Service Availability and Updates
Dual Finance Bank may modify, suspend, or terminate any service temporarily or permanently for maintenance, upgrades, or operational requirements. We will make reasonable efforts to notify users of planned interruptions whenever possible.
6. Fees and Charges
You agree to pay all applicable fees associated with your account or banking services. Fees may change periodically, and updated fee structures will always be made accessible through official channels.
7. Privacy and Data Protection
We are committed to safeguarding your privacy. All collection, storage, and processing of personal information comply with our Privacy Policy and relevant data protection laws.
8. Limitation of Liability
Dual Finance Bank is not liable for any direct or indirect damages resulting from service interruptions, unauthorized access, technical failures, or circumstances beyond our control, unless required by law.
9. Termination of Services
We reserve the right to suspend or terminate your account if we detect suspicious, fraudulent, or harmful activities, or if you violate these Terms of Service.
10. Governing Law
These terms are governed by applicable national and international banking and financial laws. Any disputes must be resolved according to the jurisdiction outlined in our legal policies.
If you have questions regarding these Terms of Service, please contact our support team for assistance.